The Kentucky Health Center Network (KHCN) held its second Annual Leadership Conference in February 2017 at Keeneland in Lexington.
As our members pursue Continuous Quality Improvement in all that they do, the conference theme was Pulling Ahead and Taking the Lead. Speakers from around the country presented varied topics, including:
- Federal Policy and Legislative Update
- Motivating Staff and Providers Toward Quality Improvement
- How to Simplify, Streamline, and Sharpen Annual Performance Reviews
- Compliant Coding and Auditing
- Clinical Quality for Behavioral Health in an Integrated System
- How Early-Career Leaders Earn the Respect of Their Teams
- CEO Leadership Development sessions
- Data Stewardship, Integrity, Validation, and Hygiene
- OSV Tips and Compliance
Attendance exceeded expectations, with only one registered participant that was not able to attend. Conference management support was provided by Ernie Scott and Kayla Combs of the Kentucky Office of Rural Health, and Susan Fister, PhD, retired KHCN Board member.
Additionally, an awards presentation was led by KHCN Board President Greg Wolverton. 2017 Award winners were:
- Outstanding Service or Program Award to Sterling Health Solutions for their work with the CDC Million Hearts Hiding In Plain Sight (HIPS) Project. Sterling Health Solutions was recognized as
2nd in the nation to achieve the 10% goal in hypertension control improvement through the HIPS program, and achieved this goal in just 8 months. They focused on adhering to their newly-developed blood pressure protocols and providing blood pressure self-monitoring services to patients. Sterling Health Solutions also purchased i2i’s Population Health Management tool and utilized run charts to act on drivers of change. They were recently contacted by HRSA to provide information on their success in this project for inclusion in an internal newsletter about Health Center success in Million Hearts projects.
- Provider Excellence Award to James Killian, M.D. of Dayspring Family Health Services. Dr. Killian is the Assistant Medical Director at Dayspring Family Health, where he has practiced for 16 years. He works hard and has a genuine commitment to healthcare to the underserved. He continues to offer both inpatient and outpatient care, delivers babies, takes call, and enjoys a sweet connection with his patients and staff. His compassion and caring is inspiring, and he has a warm bedside personality with a quirky sense of humor. Dr. Killian is a servant leader, marked by deep humility and conviction. He leads by example through healthy living. He believes we must inspire and equip the next generation of physicians and mid-levels, and is committed to teaching despite his very busy schedule. He is currently the Chief of Staff at the local hospital, and is a champion for patients, staff, and community. Truly, he has been an advocate for the healthcare needs of the rural poor.
- Healthcare Hero Award to Richard Hall, M.D. of Sterling Health Solutions. Dr. Hall is a caring and compassionate provider that has served the community for over 20 years. He is the CMO at Sterling Health Solutions, Women’s & Pediatric Services Director at the local hospital, and is double-boarded in internal medicine and pediatrics. He has excellent bed-side manner and is always willing to go above and beyond. Dr. Hall is devoted to his patients and organization – usually the first one to arrive and last to leave, and often in his office after hours and weekends. His patient satisfaction scores and quality measures are the benchmark for the organization. He is a humble man who is a hero to everyone he impacts.
- Outstanding Innovation Award to Alex Conrad of Sterling Health Solutions. Joining Sterling Health Solutions less than 2 years ago, Alex has gone above and beyond since day one. His accomplishments through his innovative ideas brought to Sterling Health include reduced no-show rates; better hospital charge capture; standardized processes for missed appointments, allergy shots, scheduling and referral tracking; new inventory and online bill pay systems. These innovations have led to increased revenue, decreased costs, and more efficient workflows.
- Outstanding Leader Award to Harold Brown of Sterling Health Solutions. Harold has brought expansion of services to the community through his vision and mission for the organization. His drive and passion has helped build a new, state-of-the-art dental and women’s care facility. Growth has also included a substance abuse program and the addition of clinics in two counties. As a leader, he works to understand the problems of the service area and looks for solutions along with other community leaders. Harold works to make each provider and staff member feel like a part of the team, and has been a huge asset to the growth and success of Sterling Health Solutions.