Digital Health Literacy Resources
e-learning modules including internet safety, email basics, Google docs, telehealth, and Zoom Requires brief registration with name, address, and phone number. (source: Palmetto Care Connections)
Free training on computers, software programs, the internet, job search and interviews, and others (source: GCFGloabal.org)
Free training for those new to computers (source: National Library Association)
Computer basics skills including Chromebook, Zoom, Copy and Paste, Creating a Password, and others (source: Tech Goes Home)
Technology education resources (source: AARP)
Technology resources and education on YouTube channel (source: AARP)
How to Use Videoconferencing (source: AARP)
Finding and evaluating online health information (source: National Library of Medicine)
6 Ways to Use Your Online Health Information Now (source: American Health Information Management Association)
3 Strategies to Do Your Own Health Research (source: AARP)
How To Recognize and Report Spam Text Messages (source: Clark Howard)
Stop Unwanted Robocalls and Texts (source: Federal Communications Commission)
Prevent and recover from identity theft (source: Identity Theft Resource Center)
Toll Road Scam Information (source: SiLive.com)
Teaching young people to stay safe online (source: Childnet)
Staying safe from holiday cyberthreats (source: Mirazon)
Tips for Staying Safe and Secure Online (source: AARP)
Scams to watch out for: Robocalls, emails, fake concert tickets, imposter phone numbers and more (source: U.S. Public Research Interest Group)
Staying safe on the internet for people with intellectual and developmental disabilities (source: National Association of Councils on Developmental Disabilities)
AI Guide (source: AARP)
Internet Crime Complaint Center (source: U.S. government IC3 center)
Find and Report a Scam (source: Better Business Bureau)
Low-cost internet options (source: National Digital Inclusion Alliance)
Find low-cost broadband offered in your area (source: AARP)
Affordable, high quality technology access (source: PCs for People, a national nonprofit social enterprise working to get low-cost quality computers and internet into the homes of individuals, families, and nonprofits with low income)
Lifeline Support for Affordable Communications Lifeline provides subscribers a discount for qualifying monthly telephone service, broadband Internet service, or bundled voice-broadband packages purchased from participating wireline or wireless providers. Learn more and apply at Home – Universal Service Administrative Company (Source: Federal Communications Commission)
200 Most Useful Computer Terms For Beginners (source: PCtips.com)
Computer Dictionary, Terms, and Glossary (source: Computer Hope)
What are telehealth considerations for older adults?
What do I need to use telehealth?
Tips for Using Telehealth for Behavioral Health
“Telehealth: What to Know for Your Family” (Patients can find out the types of care they can receive through telehealth, how to prepare for an appointment, what to expect during a visit, and more. This resource is now available in Arabic, Chinese, Haitian Creole, Korean, Russian, Spanish, and Vietnamese.)
Libraries
Extension Offices
Education facilities
Digital Health Literacy in Healthcare (Source: Sandford Health)
Defining Digital Health Literacy (source: Eastern Illinois University)
Digital Literacy, Health Literacy, and Tools Developed for Program Implementation (source: National Library of Medicine)
Guidance for creating digital-friendly online patient information (source: U.S. HHS Office of Disease Prevention and Health Promotion)
Considerations for Developing Digital Literacy Programming (source: Rural Health Information Hub)
Designing inclusive digital solutions and developing digital skills: guidelines; 2018 (source: UNESCO Education Center)
eHealth Literacy (source: CDC)
Digital Health Literacy as a SDOH (source: American Health Information Management Association Foundation)
How AI Tools Can Support Digital Accessibility Initiatives in Healthcare (source: American Health information Management Association Foundation)
How a Social Worker Breaks Digital Health Information Barriers (source: American Health information Management Association Foundation)
How Health Technology Navigators in Los Angeles’ Safety Net Bridge the Digital Divide (source: American Health information Management Association Foundation)
YouTube channel with sessions on digital resilience, AI, digital literacy for families, and other topics (source: EdTech Strategy Sessions)
Digital Equity 101 (source: Community Tech Network)
National digital navigator corps stories (source: National Digital Inclusion Alliance)
Digital Inclusion Program Start-up (source: National Digital Inclusion Alliance)
Addressing and Identifying Digital Barriers (source: Center for Care Innovations)
Low Cost Internet Options (source: AARP)
National Broadband Map (source: Federal Communications Commission)
Individual and household technology check-up tool (source: National Digital Inclusion Alliance)
Honor Roll of Low-Cost Plans – National Digital Inclusion Alliance
Internet Safety Curriculum (source: Community Tech Network)
Device Training Curriculum (requires fee, source: Community Tech Network)
3-Question Digital Literacy Screening Tool (source: National Library of Medicine)
Assessments, education, and reports for computer, software, and digital skills (source: Northstar Digital Literacy)
Guide to test Microsoft proficiency (source: TestGorilla)
Digital Skills Checklist (source: National Digital Inclusion Alliance)
Goodwill® Digital Navigator Certificate (source: Coursera)
Digital Navigation Toolkit (source: National Consortium of Telehealth Resource Centers)
Train the Trainer Digital Equity (requires fee, source: Community Tech Network)
Digital Navigator Program toolkit (source: National Digital Inclusion Alliance)
Patient Portal Training for Digital Navigators (source: National Digital Inclusion Alliance)
Digital inclusion for incarcerated adults (source: Broadband USA)
Empowering Independence with Technology Among Adults Age 50-Plus (source: Consumer Technology Association)
Technology Resources for Older Adults (source: AARP)
Introduction to telehealth for older adults (source: Telehealth.HHS.gov)
Resources to advance best practices in telehealth, especially for aging and cognitively impaired and caregivers (Source: Center of Excellence for Telehealth and Aging)
Free course that provides fundamentals of telehealth and how digital navigators and anyone supporting others can assist patients, learners, or loved ones with virtual care access and prepping for a telehealth appointment (source: Northwest Regional Telehealth Resource Center and Utah Telehealth Network)
Guide to telehealth access for digital navigators and Instructions for accessing training (source: Northwest Regional Telehealth Resource Center) [Instructions for accessing training
Introduction to telehealth for older adults (source: Telehealth.HHS.gov)
Getting patients set up with telehealth technology | Telehealth.HHS.gov (source: Telehealth.HHS.gov)